Vendors say most of it. Your team says none. Both answer for the whole job; only an answer per step is something you can act on.
Every agent announcement answers for the whole job, and so does every sceptic on your team. Neither tells you what to do on Monday: which step to hand to an agent, which to leave with a person, and where to hire. The step is the unit of an answer.
Coverage takes a description of a process, cuts it into steps and answers each one: an agent type from the built-in packs, a person on your team by their assessments, or nobody yet. Hours a year and their cost sit next to the answer. A gap becomes a draft vacancy; an agent step comes with a skill file that runs in your own tools.
The same platform modules as on the landing — only the ones that act on the risk above.
Describe a process. See which steps an agent can take, which stay with people, and where nobody covers it yet.
Hire for demonstrated skills — resume scoring, skill checks, interview analysis.
Build living competency frameworks and see what your workforce can actually do.
Grades, org structure and career ladders connected to skills.
A sandbox preloaded with a sample team, its assessments, open vacancies and two processes already broken down into steps — no installs, nothing to connect. Your own data comes later, on your terms.
